Return & Refund Policy
Return
Product must be returned to us within 7 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
Refund
Once the Product is received to the company successfully, Klorophyll Artworks will instantly initiate the replacement or refund to your source account or chosen method of refund.
Cancellation Policy
Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained. However return is possible for all orders/products.
Shipping & Delivery Policies –
Klorophyll Artworks ships its products to almost all parts of India. Orders placed will be shipped within 5-7 business days*. We ship on all days except Sunday and National Holidays.
For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). For other areas the products will be shipped through reputed courier partners and may take 1-2 weeks depending on location. At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which Klorophyll Artworks is not liable and would request its users to cooperate as Klorophyll Artworks continuously tries to nought such instances. Also, Klorophyll Artworks reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) to your source account.
*As all our art is 100% handmade-to-order, please allow this 5-7 day window for our artists to create your piece before it ships.
Contact Us:-
Klorophyll Artworks
A-80, Sanskriti Garden, Greater Noida, 203207
+91 9871221691
Support@klorophyll.in
